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Bulk SMS messages allow you to engage with your audience in a cost-effective way. The open rates for bulk SMS are as high as 98% and the messages...

For decades, sports leagues and rec clubs have used email as their primary way to communicate with individuals and teams. Email is still a useful...

Over the past five years, the dry cleaning and full-service laundry industry has experienced a shift in demand and consumer preferences due to an...

The QR code has seen a recent surge in popularity. More businesses are using these matrix-codes to inform and improve the customer experience...

Traditional forms of connecting with your tenants, such as mail or printed flyers, are now obsolete. If you’re still slipping important announcements...

Health care providers, such as physicians, dentists, and optometrists, know that improving patient engagement can improve patient health...

Sending automated texts is one of the easiest ways to stay in touch with your customers. It’s direct, targeted, and has become a necessity for...

The increasing popularity of text messaging makes it easier than ever to get in contact with the customers that matter. As a preferred way to communicate...

With every new year, gyms and fitness centers see a surge of new customers, all with the goal of getting into shape and living a healthier lifestyle...

In the past, phone calls were a real estate agent’s primary way of communication. But in the last few years, this has changed dramatically...

It’s no surprise that spas and salons depend on repeat clients. But, retaining clients goes beyond providing top-notch customer service. It requires...

Sending text messages to customers is a low-cost, high return marketing activity that’s easier to do than you think. But before you write your first...

Texting a keyword to a short code is the easiest way for you to grow your customer list. But getting personal information from your customers can be...

Effective communications for city governments and small municipalities require improving public access to timely and helpful information. Yet, this has been...

For cities and smaller municipalities, reaching out to the community comes with mixed results. The reason for this is because they continue to use traditional...

Today’s consumer wants to maximize the value of a dollar. Regardless of age, they strongly feel that coupons and discounts are very important when...

Your loyalty program provides a buffer against the ever-changing retail landscape. It targets and rewards customers who make frequent purchases...

A strong customer engagement strategy helps you retain more customers and form strong relationships that can last for years. Having a customer-centric...

Worldwide mobile device usage has skyrocketed over the past decade, and it’s not just because of social media. Most of us use a mobile device to search...

According to a recent Gallup study, fully engaged customers represent a 23% premium in terms of share of wallet, profitability, revenue, and relationship...

The restaurant industry is one of the most competitive industries out there. Over 70% of new restaurants go out of business within three years. This makes the...

Coupons can influence a customer to purchase a brand they don’t typically buy. Anything that saves your customers money will quickly get their attention...

With all of the competition today, restaurants need to find new, innovative ways to increase foot traffic. Traditional ways of attracting new customers...

Finding success in today’s marketplace can be very difficult. On average, people are exposed to 4,000 or more ads in a day. How can new customers ....