About Michael Premo

Michael is a small business owner and Content Strategist. He writes about every aspect of retail management. His helpful tips enable retailers to increase sales and productivity through improving their inventory management and the overall customer experience. He has written content for a range for businesses from small to Fortune 100 corporations. He is also an editor and runs a small, independent publishing company. You can connect with him on LinkedIn or email.

Measuring Customer Engagement

According to a recent Gallup study, fully engaged customers represent a 23% premium in terms of share of wallet, profitability, revenue, and relationship...

2021-03-31T01:00:43+00:00By |