Send offers they can’t refuse.
Connect with your customers on their birthday with an automated text message. Each message contains a personalized ‘Happy Birthday!’ greeting and a special offer of your choice (a discount, free item, or digital coupon). Customers will appreciate the personalized attention and the irresistible offer gives them a compelling reason to come back to your business.
Simple customer signup.
Asking customers to sign up for your birthday club can be a pain. It seems intrusive, and at worst, annoying. But with SmartConnect, you’ll encourage customers to opt-in, without being the bad guy. And you’ll stay in touch long after the sale is over.
A texted keyword.
Customers will happily text a keyword to you in return for a birthday discount or special gift. Simply advertise the keyword in your store, on social media, and on your website, and let them take care of the rest. Your subscribers will get something of value on their special day and you’ll get a way to keep in touch.
A scanned QR Code.
In just seconds, you can create and print a QR Code in SmartConnect. Display it near checkout and on your website, and when a customer scans the code with their phone, they are added to your birthday club. Don’t forget to use their extra special gift as a selling point. That’s where the real value lies.
An iPad on your counter.
Sitting stylishly on your store counter, the Loyalty Kiosk is a tablet computer that displays information about your birthday club. Customers join by simply entering their mobile number on the screen. During checkout, casually point out the birthday offer and let the tablet do everything else.
Create emotional connections.
Getting in touch on birthdays is one of the best ways to develop authentic, emotional connections with your customers. By reaching out with a personalized message and offering something of value, customers will gladly come back to your store to spend more money. This two-way appreciation builds loyalty, and over time, turns customers into raving fans of your business. And it only takes a few minutes to set up.
For more than just birthdays.
With SmartConnect’s full-set of easy to use text messaging tools, you can text your customers from any device and engage them wherever they are.
Bulk SMS Messaging
Send bulk text messages to your customers. Announce a new product offering or important store information. Include a special offer bring customers back to your business.
2-Way Texting
Have a real-time chat over text message. Engage a prospective customer or help an existing one. A keyword or scanned QR Code starts the conversation. Future chats continue in the same thread.
Appointment Reminders
Automatically send subscribers a text message reminder a day or two before their scheduled appointment. Ask them to text a response to confirm, cancel or reschedule.
Review Requests
People trust reviews more than any advertising you can come up with. Easily send review requests (for Google, Yelp, Facebook, or any other site) to your customers via text.
Automated Texts
Put your text messages on auto-pilot. Determine the perfect time to send each text and let SmartConnect do the rest. Schedule months worth of messages in one sitting.
Autoresponders
When someone joins one of your marketing lists, automatically send one or more texts back to them. You determine the content and timing for as many messages as you want to send.
Contests
Delivered via text message, contests get attention and are easy to create. Customers either reply to your bulk message or text a keyword to participate in a contest of your choice.
Polls
Like contests, SMS polls are a great way to get your subscribers’ attention. They’re simple and it only takes a second for customers to text a response and have their voices heard.
And much, much more.
Get Your Free Guide:
“How To Engage Customers Through Text Message”
Discover how to use text messaging to create deeper connections with your customers.
Get Your Free Guide:
“How To Engage Customers Through Text Message”
Discover how to use text messaging to create deeper connections with your customers.
Why text messaging?
Text messages have a 98% open rate, 60 times higher than email. And almost all are read within 2 minutes of receiving them. Additionally, 85% of customers would rather be contacted through text than with a phone call or email. It’s really a no-brainer.
It works with almost
any type of business.
It works with almost any type of business.
Restaurants
Real Estate
Car Dealerships
Dance Studios
Events
Radio Stations
Staffing/Recruiting
Schools
Retail
Fitness/Gyms
Spas/Salons
Golf Courses
Hotels/Hospitality
Grocery Stores
HVAC Providers
Dispatch & Logistics
Medical/Dental Offices
Cities
Churches
Insurance
Laundromats
Food Trucks
Bars/Breweries
eCommerce
Trusted every day by
these companies.
Trusted every day by these companies.
