Text anyone,
from anywhere.
Text anyone, from anywhere.
Text messaging is more than a way to stay in touch with family and close friends. Smart businesses are just starting to realize its ability to bring in new customers, increase sales, enhance customer service, and keep customers coming back.
Two Way Texting
Have a real-time chat over text message. Engage a prospective customer or help an existing one. A keyword or scanned QR Code starts the conversation. Future chats continue in the same thread.
Bulk SMS Messaging
Send a text message to some or all of your customers at once. Communicate important information about your business, introduce a new product, or announce a special offer.
Automated Texts
Put your text messages on auto-pilot. Determine the perfect time to send each text and let SmartConnect do the rest. Schedule months worth of messages in one sitting.
Autoresponders
When someone joins one of your marketing lists, automatically send one or more texts back to them. You determine the content and timing for as many messages as you want to send.
Appointment Reminders
Automatically send subscribers a text message reminder a day or two before their scheduled appointment. Ask them to text a response to confirm, cancel, or reschedule.
Review Requests
People trust reviews more than any advertising you can come up with. Easily send review requests (for Google, Yelp, Facebook, or any other site) to your customers via text.
Contests
Delivered via text message, contests get attention and are easy to create. Customers either reply to your bulk message or text a keyword to participate in a contest of your choice.
Polls
Like contests, SMS polls are a great way to get your subscribers’ attention. They’re simple and it only takes a second for customers to text a response and have their voices heard.
And much, much more.
Get Your Free Guide:
“How To Engage Customers Through Text Message”
Discover how to use text messaging to create deeper connections with your customers.
Get Your Free Guide:
“How To Engage Customers Through Text Message”
Discover how to use text messaging to create deeper connections with your customers.
Simple customer signup.
Asking customers to sign up for your messaging list can be a pain. It seems intrusive, and at worst, annoying. But with SmartConnect, you’ll encourage customers to opt-in, without being the bad guy. And you’ll stay in touch long after the sale is over.
A texted keyword.
Customers will happily text a keyword to you in return for a discount or special offer. Simply advertise the keyword in your store and on social media and let them take care of the rest. Your subscribers will get something of value and you’ll get a way to keep in touch.
A scanned QR Code.
In just seconds, you can create a QR Code in SmartConnect. Display it at checkout and include it in your marketing materials and on your website. When a customer scans the code with their phone, they are added to one of your lists. Don’t forget to include an irresistible offer!
Not just for opt-ins.
Keywords and QR Codes make customer signup simple. But that’s just the start. You can also use them to automate an almost unlimited number of store processes. Speak with new leads, provide instant customer support, request reviews of your products/services, and take your menus online.
Why text messaging?
Text messages have a 98% open rate, 60 times higher than email. And almost all are read within 2 minutes of receiving them. Additionally, 85% of consumers would rather be contacted through text than with a phone call or email. It’s really a no-brainer.
It works with almost
any type of business.
It works with almost any type of business.
Restaurants
Real Estate
Car Dealerships
Dance Studios
Events
Radio Stations
Staffing/Recruiting
Schools
Retail
Fitness/Gyms
Spas/Salons
Golf Courses
Hotels/Hospitality
Grocery Stores
HVAC Providers
Dispatch & Logistics
Medical/Dental Offices
Cities
Churches
Insurance
Laundromats
Food Trucks
Bars/Breweries
eCommerce
Texting customers during COVID-19.
Learn how the Central Park Performing Arts Center in Largo, Florida is using SmartConnect to reach their customers during the pandemic.